What We Collect and Why We Collect It
When you open an account with us, we collect your name, email address, and the payment method you choose — whether that is DANA, OVO, GoPay, or QRIS. We also log device identifiers and session timestamps to keep your account secure and to detect irregular access
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patterns. Transaction records tied to your deposits and withdrawals are retained for audit purposes, as depends on local law in Indonesia. We do not collect data beyond what is operationally necessary. If you contact our support team, those conversation logs are stored for up to 90
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days so we can follow up accurately. You can request a full copy of your stored data at any time by writing to our privacy contact address listed in the Support section below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.